Meet The New Ring Savvy: Five Things To Know About Our Live Answering Service
In case you haven’t heard the news, Ring Savvy is back and better than ever! Our company is determined to provide superior phone answering assistance to businesses across the nation, while offering a high level of customer service that is truly unmatched.
Since we’re in the process of re-introducing ourselves to the online world, let’s discuss five of the things that make our live answering service stand out from the competition.
1. We Serve All Different Kinds Of Businesses
If your business has any kind of phone answering needs, Ring Savvy is ready to assist you. While a lot of phone answering services take on multiple types of industries, few can match the number of industries that we’re able to accomodate. Some examples of fields that Ring Savvy is built to answer phones for include HVAC, Dental, Pet Grooming, Landscaping, Construction, Accounting, Automotive, Finance/Mortgage, IT, Real Estate, Plumbing, Heating/Oil and Doors.
We’re also proud to say we go above and beyond to effectively serve each of the industries mentioned above. We know that different types of businesses have different phone answering needs, which is why we have specific protocols and features designated for all of the industries we work with. For example we offer an on-call dispatch system for HVAC businesses, and appointment scheduling services for landscaping companies. We promise to never treat your business like just another company.
2. Our Virtual Receptionist Team Is Very Human
The term virtual receptionist can leave people feeling a little uneasy. There’s already a lot of stress that comes with letting an outside source answer calls on behalf of your business. Then when some people hear the word virtual, they think they’ll be relying on robots and computers to have their calls answered. We can assure you that is not the case with Ring Savvy.
At our one and only call center location in Nesconset, New York, we have a building filled with real human beings answering the phone throughout the day and night. Our receptionist team may be located outside of your office, but you can count on our administrative staff to make sure everyone of your calls is answered right away by a real person, and handled in a highly professional manner. You’ll also be pleased to know that all of our receptionists receive months of call handling training before being allowed to answer phones on behalf of real businesses. This ensures that you always have an experienced voice addressing your important callers.
3. We’re Not Here Just To Answer Calls
You may think you’re hiring a service like Ring Savvy just to pick up your phones, but the reality is we’ll do so much more for your business. While a lot of our competitors train their receptionists to simply greet customers and take messages, we’re training our team members to handle much more advanced tasks. All of our receptionists are carefully schooled on performing new customer intakes, live call transferring and advanced call screening.
At Ring Savvy, our ultimate goal is not just to help you answer more calls, but to assist you in earning new business as well. When a new customer calls into your company for the first time, you can always count on Ring Savvy staff to make a positive first impression. Our receptionists will be kind and courteous, educated on your business and ready to collect important information from your new prospects so you won’t have to later. After the call concludes, we’ll send you a text and/or email message with all of the important information from the call, so you can begin addressing your new customer’s needs right away. Our advanced features will make your life significantly easier, and leave your customers walking away from phone calls very impressed.
4. Our Team Is Always Up and Running
Another unique aspect of our live answering service, is that we are literally always live. Our receptionists don’t just answer calls most of the time, but do so 24 hours a day, seven days a week, 365 (and sometimes 366) days of the year. How will this impact your business? Well if you’re working Monday thru Friday, nine to five, you’re providing your callers with a live person to speak with just 40 out of 168 hours of the week. With our 24/7 receptionist ready to answer every call your office can’t get to, you’ll be giving your business an additional 128 hours a week of live phone answering coverage.
Always have a live receptionist answering your calls will mean a lot to your business, as consumers in just about every industry are quickly losing patience with voicemail. Sending a prospective customer to voicemail these days is just asking them to call up one of your competitors for more immediate help. Our 24/7 team will ensure that your callers always feel cared for, and know that help will be on the way from your business right away.
5. You Can Try Us Out For Free
We understand that many of you out there are learning about Ring Savvy for the first time, and it’s only natural to have doubts about what we can provide. We’re confident that once you start using our live answering service you’ll love it, but it makes more sense for us to show you that, rather than just tell you. This is why we offer all businesses the opportunity to try our business out for free for seven days before making a decision on whether or not to become a paying customer. During this trial period, you’ll have access to just about all of our advanced features, and will be given a clear picture of what our company can do for your business.
Our 7-day free trial comes with literally zero risk. You won’t even have to put down a credit card. To get the process started, simply fill out this form or call us at 631-250-5377.