Companies that provide cleaning services to clients can often have hectic schedules, as customers and clients are usually in need of moving their appointments around. It’s important to make sure that you’re able to keep up with the schedules of your customers, so that you can do the best job of providing cleaning services. Whether it be commercial cleaning or residential cleaning services, you need a team of receptionists that are able to help you coordinate with your customers’ ever-changing needs, and help you get your people to the right place at the right time.
Our appointment scheduling and message taking services can help you manage your busy schedule
Having to travel to customer locations puts an extra moving part into any business operation, especially as you continue to grow and have more staff traveling to more locations. On top of managing your staff, managing phone calls from customers whose needs are constantly changing can be extremely challenging. That’s why having an appointment scheduling service that can help you keep your calendar organized. It can help you keep track of when your staff needs to go to specific locations. If your schedule isn’t kept accurately or organized by a professional, it can cause your business to miss appointments, show up late, and lose out on potential new customers.
That’s why Ring Savvy is such a powerful tool for companies that provide cleaning services. By having an answering service for cleaning services, you can rest assured that all incoming calls from customers will always be handled by a real representative of your office. Customers who need to schedule times for you to clean their locations are going to be scheduled according to your availability. We never double book, and will always include important information about the callers’ requests.
Our message taking services can help you avoid confusion and do a better job for your customers.
When it comes to cleaning services, getting accurate information about what your customers need is paramount to the success of your business and your customer retention. If any small detail is lost in the mix, it could cost you a customer. That’s why at Ring Savvy, we let you customize all of the information that you need from your callers, so that you always get the important information delivered to you in real time. Not only that, but we don’t charge extra for any additional features or any customizations that you need to make. So if you need to make a change to the way our virtual receptionists take down messages, what information they gather, or even where you want your messages to be sent, you can do it instantly via our 24/7 live support team.
Our Virtual Receptionists Are Trained in Live Dispatching Too
Accidents happen, and cleaning services sometimes need to be ready to mobilize quickly, as giant messes can be made. At Ring Savvy, we help businesses dispatch their team members every day to show up at the right location, with the right equipment, to get the job done. With cleaning services, it’s not much different. If a customer of yours has an emergency mess that needs cleaning, and calls your office to get it handled, we can dispatch the correct, on-call member of your business to go provide a solution quickly.
Never Miss Out On Potential New Customers
Getting long term customers can be difficult for cleaning companies. That’s why it’s so important to never miss a phone call – the one call you miss could end up becoming a huge account for your business! By having a 24/7 live answering service like Ring Savvy always at your side, you ensure that you never miss out on obtaining new business by sending that caller to voicemail.