If you run a landscaping business, chances are you aren’t sitting around at a desk all day. Most people who manage the day-to-day operations of a landscaping company are usually out in the field, either overseeing their crew’s performance or hard at work themselves. With your hands already full, answering incoming calls from current and prospective customers can become an exhausting task. That’s why all who own landscaping businesses should look to make their lives easier by investing in a landscaping answering service like Ring Savvy. Our virtual receptionists can help you stay more organized throughout the day and always be ready to impress when new customer opportunities arise.
We’ll answer your calls and keep you in the loop
While you’re out on various jobs, and the noise level is incredibly high, you don’t have to feel the pressure of constantly checking your phone or finding a quiet place to answer incoming calls. As a Ring Savvy customer, you can request to have all the calls you can’t answer yourself forwarded to our nice and quiet call center. Our virtual receptionist team remains active 24/7, even on weekends and holidays, and will be prepared to answer all of the calls you can’t get to.
When our receptionist picks up one of your calls, they will be able to quickly determine if the call is from one of your existing customers, or a person interested in using your landscaping services for the first time. When existing customers dial in, our receptionists will offer to take a message from the caller, and then send that message your way via text and/or email message. You’ll have the ability to review your messages at your own pace, and determine whether a customer requires immediate attention or can have their message addressed at a later time.
When it comes to new customer opportunities, you’ll get to decide whether we should always attempt to transfer the call back over to you, or have one of our receptionists handle the call and take the prospect through our new customer intake process. In either case, you’ll always be giving your business the best chance to capture new leads. The information we gather during new customer intakes will be sent to your mobile device just like messages from existing customers, so you’ll always be in the know when new opportunity arises for your business. It will always be clearly stated in the message whether the caller is a prospective or existing customer.
Advanced lead capturing services
Ring Savvy is one of the best phone answering services on the market today, because we go beyond just fielding calls and taking messages.
What options do you have with live call transferring?
- Appointment Scheduling: Our receptionists have the ability to book landscaping appointments for you callers, and do so directly into your personal calendar. Your customers will be thrilled to learn they can book an appointment right away, rather than having to wait for a call back at a later time.
- Bilingual Phone Answering: Ring Savvy always has Spanish speaking receptionists on the clock, and will be to help your business engage with any callers that speak Spanish as their primary language.
- New Customer Intake: You’ll have full control over the questions we ask your first-time callers. You’ll always have an idea of what a potential customer is looking for from your business, before deciding to move forward with them as a customer.
Utilizing features like the ones listed above will give your landscaping business the chance for significant growth, and the ability to dominate the competition.