If you want to stop wasting valuable time during your work days screening calls, and only engage with high priority callers in real time, using live call transferring from Ring Savvy is a must.
Our team of virtual receptionists works around the clock, and will not only ensure that all your business’ incoming calls are answered, but will always give you the opportunity to have important calls transferred to you. What qualifies as an important call? That’s for you to determine. At the beginning of your relationship with Ring Savvy, you’ll let us know which types of calls you’d like to have transferred to you. For example, many of our customers will only want to be contacted when a person calls into their business for the first time.
At the start of every call our receptionists handle, they will ask your caller for their name and reason for calling. If they identify the caller as someone you have asked to immediately speak with, they will ask the caller to briefly hold while they attempt to get you on the phone.
What options do you have with live call transferring?
Once a Ring Savvy virtual receptionist makes contact with you, and briefs you on the person calling, you’ll have two options.
- Our virtual receptionist can transfer you the call, allowing you to speak with the caller right away.
- You can decline to take the call. Our virtual receptionist will then inform the caller that you are currently unavailable, and take a message. If the caller is a potential new customer, our receptionist will be able to gather all of their essential information through our new customer intake process.
There will of course be times where one of our virtual receptionists tries to reach you and you still can’t get to the phone. In those cases, our receptionist will follow the protocol laid out in the second option listed above.
Let Ring Savvy simplify your call handling process
Today, consumers are severely lacking in patience, and we know that there’s a lot of pressure for businesses to talk with potential new customers in real time. But, when using Ring Savvy, you don’t have to be glued to your office phone all day. You can work on the go comfortably, and whenever an important call does come into your business, our virtual receptionist team will be their to pick it up and transfer the call to your mobile device. Live Call Transferring from RIng Savvy truly does give you the best of both worlds. Your high priority callers will always receive the immediate attention they desire and you won’t have to stress about missing the new customer ever again!